🔐 Privacy Policy – AidSanté

At AidSanté, the privacy and protection of your personal data are essential. We are committed to complying with the provisions of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. 📋 Data Collected

We collect only the data strictly necessary to provide our services:

• Identification data: name, surname, age, country, email address.
• Medical data: symptoms, medical history, medical files (optional), contact preferences.
• Technical data: IP address, browser, device used, session duration, etc.

2. 🎯 Purposes and Legal Basis

The processing of your data is based on:

• Your consent, required at registration and before any AI diagnosis.
• Performance of the contract (subscription) granting you access to the services.
• Legitimate interest in continuously improving our platform.

Your data is used to:

• Provide a preliminary automated assessment via our technology partner (e.g., Infermedica).
• Connect you with a healthcare professional.
• Improve our services and ensure website security.
• Notify you by email in connection with your health journey.

3. 🔁 Data Sharing

• Your data is never sold.
• It may be shared only with:
  • The doctor contacted via the platform,
  • Technical service providers involved in the platform’s operation (hosting, medical AI, security),
  • Competent health authorities if required by law.

4. 🔐 Data Security

• Data is hosted on secure servers with SSL/TLS encryption, firewalls, and strong authentication.
• Regular audits are carried out to assess platform security.
• In the event of a security breach, you will be notified in accordance with legal obligations.

5. 🗑️ Data Retention Period

• Data is retained as long as you use our services, and up to 24 months after your last activity.
• You can request deletion of your data at any time, unless legal retention obligations apply.

6. 👤 Your Rights

You have the following rights at any time:

• Right of access: know what data we hold about you.
• Right of rectification: correct inaccurate data.
• Right to erasure: request deletion of your data.
• Right to object: refuse processing in certain cases.
• Right to data portability: receive your data in a readable format.

7. 📩 Contact

To exercise your rights or ask questions related to privacy, please contact us via our secure form on the AidSanté website or by email at: contact@aidsante.b.

8. 🏢 Data Controller

The data controller responsible for your personal data is:
HELTHEDU LTD, a private limited company registered in the United Kingdom (Company Number: 16552640).
Registered office: 61 Bridge Street, Kingston, HR5 3DJ, United Kingdom.

📌 Summary

AidSanté respects your rights and protects your personal information. Our mission is to provide you with an effective, secure digital health service that respects your privacy.