🔐 Privacy Policy – AidSanté

At AidSanté, the confidentiality and protection of your personal data are essential. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. 📋 Data Collected

We only collect data strictly necessary for providing our services:

• Identification data: name, surname, age, country, email address.
• Medical data: symptoms, medical history, medical files (optional), contact preferences.
• Technical data: IP address, browser, device used, session duration, etc.

2. 🎯 Purpose and Legal Basis

Your data is processed based on:

• Your consent, required during registration and before any AI diagnosis.
• Performance of the contract for the subscription giving access to services.
• Legitimate interest in the continuous improvement of our platform.

Your data is used to:

• Provide an automated preliminary diagnosis via our technology partner (e.g., Infermedica).
• Connect you with a healthcare professional.
• Improve our services and ensure platform security.
• Notify you by email regarding your health journey.

3. 🔁 Data Sharing

• Your data is never sold.
• It may be shared only with:
  • The doctor contacted via the platform,
  • Technical providers involved in the platform's operation (hosting, medical AI, security),
  • Relevant health authorities if required by law.

4. 🔐 Data Security

• Data is hosted on secure servers with SSL/TLS encryption, firewalls, and enhanced authentication.
• Regular audits are conducted to assess the platform’s security.
• In the event of a security breach, you will be notified in accordance with legal obligations.

5. 🗑️ Data Retention

• Data is retained as long as you use our services, and up to 24 months after your last activity.
• You may request its deletion at any time, unless legal retention is required.

6. 👤 Your Rights

You have the following rights at any time:

• Right of access: know what data we hold about you.
• Right of rectification: correct inaccurate data.
• Right to erasure: request deletion of your data.
• Right to object: refuse certain types of processing.
• Right to data portability: receive your data in a readable format.

7. 📩 Contact

To exercise your rights or ask questions about privacy, please contact us via our secure form on the AidSanté website or by email at: contact@aidsante.b.

📌 Summary

AidSanté respects your rights and protects your personal information. Our mission is to offer you an effective, secure, and privacy-respecting digital health service.