Registered Patient Guide

Welcome to AidSanté

Your platform dedicated to fast and secure access to healthcare through telemedicine. To provide you with a smooth and efficient experience, we present this guide which will explain step by step the registration process, how to use the services, as well as important information regarding your medical consultations and the management of your health data.

1. Registration and Account Creation

Visit our website: Click on "Sign Up".
Fill out the form: first name, last name, email, date of birth.
Create a secure password.
Confirm your account via the link sent to your email.

2. Access to the Platform

AI Diagnosis: describe your symptoms and receive an initial evaluation.
Online Consultations: schedule appointments with qualified doctors via chat, audio, or video.

3. Medical Consultations

Type of consultation: chat, audio, or video.
Preparation: have your medical history and health information ready.
Follow-up: prescriptions and recommendations are available after the consultation.

4. Health Data Management

Confidentiality: Your medical data is strictly confidential and protected by security protocols that comply with international standards.
Personal access: Only you and authorized healthcare professionals can access your medical file.
Consultation history: Find your appointment history, prescriptions, and diagnoses in your personal account.
Patient rights: You may request the modification or deletion of your data at any time, in accordance with our privacy policy.

5. Pricing and Payment

Included consultations: free all year round.
Additional services: paid, with clear pricing before confirmation.

Summary:

AidSanté supports you at every step for simple, fast, and secure access to remote medical care.